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Ahold's online services remain disrupted for fifth day after cyber incident

Makkler Newsroom
October 16, 2026 · Based on reporting by CNA

Websites and delivery services at the Dutch retailer's grocery chains remained offline Friday, while Albert Heijn expects deliveries to resume no earlier than Sunday.

Key takeaways

  • Ahold's grocery websites and online delivery services remained offline for a fifth day on Friday.
  • Albert Heijn does not expect online delivery to resume before Sunday.

Websites and online delivery services at Ahold's grocery chains remained offline for a fifth day on Friday after a cybersecurity incident led the company to shut down some IT systems. Physical stores remain open.

Albert Heijn, Ahold's Dutch supermarket chain, has been gradually recovering from a shutdown that began October 11. The chain said it does not expect online deliveries to resume before Sunday.

Dutch Justice Minister David van Weel urged Ahold to file a criminal complaint. The company has not described the incident as a hack and said in a statement that no customer, associate or partner data was taken. Its investigation is ongoing.

As of 1:08 p.m. UTC Friday, Ahold Delhaize shares traded at €32.25, up 0.09% since the previous close.

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This article was produced with the help of AI technology. Based on reporting by the outlets listed above.

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