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Recognition reflects TTEC Digital's leadership in helping enterprises scale AI, modernize operations, and drive measurable business outcomesAUSTIN, Texas, Sept. 28, 2026 (GLOBE NEWSWIRE) -- TTEC Digital, one of the largest pure-play customer experience (CX) solutions partners for data, AI, and observability and security, today announced it has earned the Microsoft AI Business Solutions Inner Circle award for 2026-2027. This marks TTEC Digital's eleventh consecutive year earning Inner Circle memb
New proprietary framework analyzes 100% of customer interactions to identify the issues driving customer friction and business impactAUSTIN, Texas, Sept. 24, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today unveiled TTEC CARES, a proprietary quality intelligence framework designed to help organizations move beyond traditional quality assurance scorecards a
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New operation expands TTEC’s automotive CX capabilities in Egypt as part of a seven-year strategic collaboration with Volkswagen Group UK Ltd. TTEC launches automotive CX program in Cairo with Volkswagen Group UK TTEC today announced the launch of a new customer experience operation in Cairo supporting Volkswagen Group UK Ltd. AUSTIN, Texas, Sept. 22, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of d
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